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NeptaboltTechnologies

Terms of service

These terms govern your use of neptabolt.com. They are not the contract for a project — client work is governed by a separate signed agreement, which always takes precedence over anything on this website.

Last updated:

1. Acceptance

By accessing or using neptabolt.com (the “Site”), you agree to these terms. If you do not agree with them, please do not use the Site.

2. What these terms cover — and what they do not

These terms cover the Site itself: the pages you read and the contact form you may submit. They do not govern any project we undertake for you.

Any engagement is governed by a separate written agreement signed by both parties, covering scope, fees, timelines, intellectual property assignment, confidentiality, warranties and liability. Where that agreement and these terms differ, the signed agreement prevails.

3. The Site is information, not an offer

Descriptions of services, engagement profiles, technologies, process stages and indicative timeframes on this Site are provided for information. They are not an offer capable of acceptance, and they do not constitute a quotation, a warranty, or a guarantee of any specific result. Nothing on this Site creates a client relationship — that begins only on a signed agreement.

The engagement profiles published on this Site are anonymised descriptions of past work, published with client-identifying details withheld. They deliberately contain no performance figures and should not be read as a prediction of outcomes for any other project.

4. Intellectual property in the Site

The Site’s content, design, text, graphics and the Neptabolt name and logo are owned by Neptabolt or its licensors and are protected by intellectual property law. You may view, download and print pages for your own internal, non-commercial evaluation. You may not republish, sell, sub-licence, or systematically extract Site content without our written permission.

Third-party names and technologies referenced on this Site are the trademarks of their respective owners. Their mention indicates technical familiarity, not endorsement by, affiliation with, or partnership with those owners.

To be unambiguous about the other direction: intellectual property in work we produce for a client is assigned to that client under the engagement agreement. This clause concerns only the marketing website.

5. Acceptable use

You agree not to:

  • submit false, misleading, unlawful, or abusive content through the contact form, or impersonate another person or organisation;
  • use the contact form for unsolicited marketing, recruitment solicitation, or bulk messaging;
  • attempt to gain unauthorised access to the Site, its servers, or any connected system, or probe, scan or test its security without our prior written consent;
  • introduce malicious code, or interfere with the Site’s normal operation or availability for others;
  • scrape, harvest, or automatically extract Site content beyond ordinary, well-behaved search engine indexing.

We apply rate limiting to the contact form and may block access where we reasonably believe these terms are being breached.

6. What you send us

Do not send confidential or commercially sensitive information through the contact form. Until an NDA is in place, we cannot treat what you send as confidential — ask us for one first, and we will sign it before you share anything material. Information you do submit is handled as described in our privacy policy.

Where you send us an unsolicited idea, suggestion or feedback about the Site, you agree we may use it without obligation or compensation. This does not apply to project information exchanged under an NDA or an engagement agreement.

7. Availability

We aim to keep the Site available and accurate but do not guarantee uninterrupted access. We may change, suspend or withdraw any part of the Site at any time. The contact form depends on third-party infrastructure; if it fails, email info@neptabolt.com directly and your enquiry will reach us the same way.

Where the Site links to third-party websites, those links are provided for convenience. We do not control and are not responsible for their content, availability, or privacy practices.

9. Disclaimers and liability

The Site is provided “as is”. To the fullest extent permitted by law, we exclude all implied warranties relating to the Site, including as to accuracy, availability and fitness for a particular purpose.

To the fullest extent permitted by law, Neptabolt will not be liable for any indirect or consequential loss, or for loss of profit, revenue, data, or business, arising from use of this website. Liability arising from client work is governed exclusively by the relevant engagement agreement.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded.

10. Changes to these terms

We may revise these terms from time to time. The version published on this page is the one that applies, and the “last updated” date above tells you when it last changed. Continued use of the Site after a change constitutes acceptance of the revised terms.

11. Governing law

These terms, and any dispute arising out of or in connection with them or with use of the Site, are governed by the laws of the jurisdiction in which Neptabolt is established, and the courts of that jurisdiction have exclusive jurisdiction.

12. Contact

Questions about these terms: info@neptabolt.com.